A PROGRAM TO TEACH HOW TO BECOME A VALUABLE, WELL-TRAINED PA, SECRETARY AND ADMINISTRATOR
Knowledgeable, efficient administrative assistants, PAs and private secretaries are very valuable to their executives and to the enterprise for which they work, so they are in great demand and command good salaries and other benefits – good, well-trained secretaries/PAs/administrators are valued and sought after – no enterprise can get along without one (or more) of them. Their range of duties can be wide, and can vary considerably; this Program provides essential training and knowledge about very many of them, including office management principles, staff matters, accounts and IT. The Program also teaches about supervision of office personnel, and how to prepare for promotion to managerial posts.
Curriculum
- 8 Sections
- 32 Lessons
- 8 Weeks
Expand all sectionsCollapse all sections
- Module 1 - The Private Secretary4
- Module 2 - Secretarial Work-Environments4
- Module 3 - Information, Records and Filing, Computer Systems and Databases4
- Module 4 - Oral Communication, Forms, Business Documents4
- Module 5 - Business Letters4
- Module 6 - Memoranda, Reports, Word Processing, Computer Mediated Communication4
- Module 7 - Meetings4
- 7.0Written confirmation and records of informal discussions, decisions and agreements reached
- 7.1Formal meetings: preparations required, notice, agendas, conduct of meetings
- 7.2Minutes of meetings, notes, rules, writing-up, distribution, confidentiality
- 7.3PA work involved in event management, conferences and conventions
- Module 8 - Incoming and Outgoing Mail, Post and Dispatches4
