Medical administrative assistants help make healthcare facilities run smoothly.They need strong interpersonal communication skills, fluency in medical privacy laws, knowledge of how to manage electronic health records, and more. The Medical Administrative Assistant course prepares candidates to work healthcare facilities around the world.
WHY GET CERTIFIED?
Not only do many doctors encourage or require medical administrative assistants to be certified, but certified medical professionals often earn higher salaries than their non-certified counterparts.
Having a certification can also create more opportunities for career and pay advancements. Those who pass the exam will have a strong foundation to start their career in healthcare, whether their goal is to work as a medical administrative assistant or in another role, such as a medical doctor.
-
Module 1 : Office Procedures
- Given a patient call, determine the proper sequence of steps to make an appointment
- Given a scenario, identify the difference between emergent and non-emergent patients
- Identify required patient information including, but not limited to, ID, insurance, referrals, previous medical records, form of payment, and chosen pharmacy
- Determine how patient will pay for a visit including insurance coverage and private payment
- Given a scenario, identify which complies with HIPAA communication rules.
-
Module 2 : Basic Healthcare Terminology
- Identify the definition of common office terms including but not limited to all log, spreadsheet, scheduling/scheduler, encryption, electronic medical record (EMR), prescription, authorized representative (who); in-network insurance, and out of network insurance.
- Distinguish between diagnostic tests and procedures
- Identify the definition of major organs to body systems and their medical specialists.
- Identify the definition of legal terms in the healthcare setting including but not limited to healthcare proxies, power of attorney, ADA, patient’s rights, scope of practice, HIPAA, mandatory reporter, authorized representative, and informed consent.
- Identify the definition of terms for healthcare providers including but not limited to Pharmacist, Pediatrician, Psychiatrist, Behavioral Interventionist, Oncologist, Primary Care Physician, Physician Assistant/Nurse Practitioner, Licensed Practical Nurse/Licensed Vocational Nurse, and Registered Nurse
- Identify the definition of terms for standard precautions including but not limited to PPE, hand hygiene and biohazards
-
Module 3: . Basic Billing Knowledge
- Classify different payment sources including but not limited to billing, coding, payments, insurance, cash, and government assistance.
- Identify important components of insurance cards including but not limited to group ID number, member ID number, and RX ID
- Identify the definitions of different billing terms
-
Module 4: Interpersonal Communication
-
Module 5: Medical Health Records