Housekeeping Assistant Diploma

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Module 01: Introduction to Hospitality Management
1
- 1.1
  Importance of Hospitality
  2 Hours
Module 02: An Overview of Hotel Industry
1
- 2.1
  Hotel
  2 Hours
Module 03: Management of Housekeeping, Engineering and Security Operations
1
- 3.1
  Housekeeping
  2 Hours
Module 04: Management of Service Quality in the Hospitality Industry
1
- 4.1
  Introduction
  2 Hours
Module 05: Customer Satisfaction
1
- 5.1
  Great Expectations
  2 Hours
Module 06: E-Hospitality and Technology
1
- 6.1
  Hospitality and Internet Advances
  2 Hours

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Importance of Hospitality