Healthcare Customer Service Representative teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Healthcare Customer Service Representative is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.
To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills.
Curriculum
- 11 Sections
- 0 Lessons
- 12 Weeks
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- Module 01: Introduction to Patient Customer Service0
- Module 02: Effective Patient Customer Service Training0
- Module 03: Areas of Patient Customer Service0
- Module 04: Customer Service Operative Skills0
- Module 05: Organising Schedules0
- Module 06: Medical Jargon and Terminology0
- Module 07: Effective Filing Systems in Medical Offices0
- Module 08: Patient Customer Service Soft Skills0
- Module 09: What Customer Service Is to Different Medical Professionals0
- Module 10: Providing Customer Service and Support to Colleagues0
- Module 11: Handling Difficult Customers0
